Throughout all of 50 United States, including Hawaii and Alaska.

Your order should arrive 7-14 business days after an order has been shipped. This does not include weekends or holidays. We ship directly from Los Angeles via FedEx and USPS.

You will receive an order confirmation email with the tracking info after you order has been shipped.

RETURNS AND REFUND POLICY Please review order for accuracy as COMPANY is not responsible for any delays or losses caused by inaccuracies input by you. Upon receipt of order, carefully inspect all products to confirm that you have received the correct item, color, and quantity. To file a claim for any defects, notify COMPANY via email at lustrousinteriordesign@gmail.com noting the defects in writing along with pictures. Shipping costs are non-refundable. Claims for labor and services will not be accepted under any circumstance. The COMPANY wants you to be highly satisfied with your purchase; however, COMPANY knows that at times a return is necessary. This is the COMPANY’s return policy: · TEN (10) DAY RETURN WINDOW for all orders. Products may be returned or exchanged within 10 days of delivery of shipment (COMPANY uses the date stamp of the delivery agent as the date stamp for delivery) ​ To return or exchange a pillow purchase you must follow these steps: 1. Notify COMPANY via email at lustrousinteriordesign@gmail.com before returning so that the COMPANY can give you the authorization and the proper mailing address. 2. Products must be in their original unused, unwashed condition, and sent back with all original packaging. 3. Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. 4. Returns incur a twenty-five percent (25%) restocking fee. 5. Exchanges do not have a restocking fee. 6. COMPANY recommends choosing a reliable return shipping carrier, insuring the package, and requesting delivery confirmation.